Here’s What Students
Usually Ask Us
Information to help you understand how we work.
Yes. All personal information and communication are kept strictly confidential.
Details shared are used only to understand your enquiry and are not shared with third parties.
We emphasise originality awareness, proper citation practices, and alignment with academic integrity expectations.
Similarity and originality considerations can be discussed when needed.
Timelines vary based on scope and complexity.
A realistic timeline will be outlined once details are clarified.
Yes. All payments are handled through secure and trusted payment channels.
Your payment details are protected, and we never store sensitive financial information.
Yes. Feedback can be shared to clarify expectations and ensure alignment.
Clear communication helps address any gaps or misunderstandings.
Most updates are completed within 24–72 hours, depending on scope.
Our team is available 24/7, with discussions handled by Master’s- and PhD-level subject specialists.
Urgent cases may be prioritised where appropriate.
Refunds are reviewed on a case-by-case basis depending on the situation raised.
Each case is assessed fairly to ensure transparency.
You will communicate with subject-experienced team members familiar with academic expectations.
This includes Master’s- and PhD-level specialists for advanced discussions.
Originality awareness and similarity considerations can be discussed upon request.
These discussions focus on understanding institutional expectations.
Yes. We are familiar with formats such as APA, Harvard, MLA, and Chicago.
Formatting expectations can be clarified during discussion.
Yes. Promotions may be available from time to time.
Details are shared when applicable.
You can reach us via WhatsApp, email, or the contact form on our website.
We’re also available on Instagram, Facebook, and Xiaohongshu (XHS) for general enquiries.
Our team is available 24/7 to respond.
Have Questions or Need Clarification?
Quick Links:
Official Info:
- +60 18-778 9387
- hello@assignment-ninja.com